Terms and Conditions
Effective from: 1st January 2026
1. Introduction
These Terms and Conditions (the "Terms") govern the mutual rights and obligations between Frost Fussion Ltd., with registered office at The Lodge Clarke Gardens, Springwood Avenue, Woolton, United Kingdom, L25 7UN (the "Provider") and the user of the service (the "User") in connection with the provision of audiovisual content streaming services through the Frost Fussion platform.
2. Definitions
- Service: The Frost Fussion streaming platform providing access to films, series and other audiovisual content
- User Account: A personal account created by the User on the Frost Fussion platform
- Subscription: A paid service enabling access to premium content
- Content: All films, series, documentaries and other audiovisual material available on the platform
3. Registration and User Account
3.1 Registration Requirements
To use the Frost Fussion service, it is necessary to create a user account. Registration is available for persons over 18 years of age or younger persons with the consent of a legal guardian.
3.2 Registration Details
When registering, the User is required to provide truthful and current information. The User is responsible for securing their login credentials and must not provide them to third parties.
3.3 Account Cancellation
The User may request cancellation of their account at any time. The Provider reserves the right to cancel an account in case of violation of these Terms.
4. Subscription and Payments
4.1 Types of Subscription
Frost Fussion offers the following types of subscription:
- Basic Plan: 2621455.99 per month - SD quality, 1 device
- Standard Plan: 2621458.99 per month - HD quality, 2 devices
- Premium Plan: 26214511.99 per month - 4K UHD + HDR quality, 4 devices
4.2 Payment Terms
Subscriptions are automatically renewed each month. Payment is processed via payment card or bank transfer. The Provider reserves the right to change prices with 30 days' notice.
4.3 Subscription Cancellation
The User may cancel their subscription at any time. Access to the service will remain active until the end of the paid period.
5. Use of Service
5.1 Permitted Use
The Frost Fussion service is intended exclusively for personal, non-commercial use. The User has the right to view content on devices specified in their subscription plan.
5.2 Prohibited Activities
The User must not:
- Copy, download or distribute content
- Share their account with persons outside the household
- Use automated tools to access the service
- Remove copyright notices or protective features
- Use the service for commercial purposes
6. Copyright and Intellectual Property
All content available on the Frost Fussion platform is protected by copyright and other intellectual property rights. The Provider or licence providers own all rights to the content.
7. Limitation of Liability
The Provider is not liable for:
- Temporary service outages due to technical problems or maintenance
- Connection quality on the User's side
- Data loss caused by third parties
- Indirect damages arising from use of the service
8. Data Protection
Processing of personal data is governed by our Privacy Policy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9. Changes to Terms
The Provider reserves the right to change these Terms. Users will be informed of changes by email at least 30 days in advance. Continued use of the service constitutes acceptance of the new terms.
10. Dispute Resolution
All disputes between the Provider and the User will be resolved primarily through mediation. If mediation is not possible, disputes will be resolved by the competent courts of England and Wales in accordance with the laws of England and Wales.
11. Right of Withdrawal
In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers have the right to cancel within 14 days of entering into the contract, provided they have not started using the service.
12. Consumer Protection
UK consumers may contact Citizens Advice or Trading Standards for assistance with complaints or disputes.
13. Contact Details
Frost Fussion Ltd.
The Lodge Clarke Gardens, Springwood Avenue, Woolton, United Kingdom, L25 7UN
Company Number: 15010420
Phone: +44 1632 960428
Email: support@frostfussion.com
14. Final Provisions
These Terms come into effect on 1st January 2026. These terms are prepared in accordance with the laws of England and Wales.
Last updated: 1st January 2026